The purpose of this Privacy & Security Statement is to inform you about how we collect, store, share, process, and use information we collect from you.
We take steps to respect and protect the personal information from you by:• Limiting the ways we collect, use, disclose and retain your information • Establishing procedures to address inquiries and complaints • Actively update outdated or corrected information
This Privacy & Security Statement describes the practices of FEI Art & Decor Inc. as it applies to our business and your use of this website. It applies to interactions with our customers and visitors, and to any subsidiaries or affiliates except where noted by that subsidiary or affiliate.
If at any time you have any question regarding the handling of your personal information, or which to update or correct any personal information we have, please contact our Privacy Officer by e-mail at firstname.lastname@example.org
Information Collected by FEI Art & Decor Inc.
Contact information: We may contact information from users of our services and website, which may include names, user names, purchase history, billing and shipping addresses, phone numbers, email addresses and other digital contact information.
Payment Information: If you a payment for goods or services through FEI Art & Decor Inc. we may collect information regarding your payment information, including information from your credit or debit card or other payment options, including authentication information.
Digital location information: If you are accessing our web services we may collect location information obtained from your device if shared by your device, such as ocation data from your IP address, including browser type, operating system, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, connection speed, read time, display time and number of clicks, some or all of this information may be optionally shared by your device and you can adjust your settings with respect to same.
Other information: If you provide us with further personal information, such as your desire to attend a seminar or special interests we may retain the information you provide to us.
HOW INFORMATION IS COLLECTED
We also collect information that is publicly available, to the extent permitted by applicable laws. For example, we may collect information you submit to a forum or social network such as Facebook, Instagram, Pinterest, Twitter or Google, or on a blog or forum.
HOW WE USE INFORMATION
We use information we collect for our business purposes, including:
To process and service your requests
We use your information to process and ship your orders or respond to a request or review. We may also use this information to contact you to tell you about issues with a past or pending order should they arise.
To improve our products and services and understand customer interests
We may use your information independently or combined with other information from third-party sources to understand customer interests and improve your shopping experience.
To detect and prevent fraud
We may use your information to protect our company, related businesses, and our website from fraud or abusive behavior.
We may use your information to engage in targeted marketing of materials we believe are relevant to you. If you have an account with us you can adjust your marketing preferences through your account. If you do not have an account with us and are still receiving are marketing materials and no longer wish to do so please write to our Privacy Officer at the contact information provided above.
We may share your information with service providers and other third parties for business purposes, including:
Business partners who perform services on our behalf
Such as shipping companies who require your address to complete a shipment of a product you have ordered, and credit card processing companies to complete a purchase you have made.
We do not provide any more information than is necessary for the function that the third party is performing, and we require that these companies do not use personally identifiable information for any secondary purposes, unless required by law. Types of service providers we may use include but are not limited to credit card processing, website hosting, email delivery, location mapping, postal mail processing, delivery services and analytics services.
As required by law
We may be required to disclose information in order to comply with the law. We may disclose such information to a government agency, investigatory body or as otherwise required or permitted under applicable Canadian, U.S., or foreign laws including pursuant to any court order.
Information that you have posted publicly
When you post information on our website or one of our social media platforms, the information you post, including your user name, may at our discretion be seen by other visitors.
ACCESSING, CHANGING OR DELETING THE INFORMATION WE HAVE
To delete or change an account, please log into your account and select the appropriate options. Should you be unable to log into your account please write to our privacy officer at the address above and we will make take steps to delete your account. We note that we may require verification of your identity to do so or retain your account information for a period of time in a locked status at our sole discretion should we suspect the deletion request may not be from you. We will make every effort to promptly respond to your request and will retain only the information necessary to fulfill a business or law enforcement need.
We take industry appropriate precautions to protect our customers' information.
All our customers' information is restricted to employees who need it for their specific duties. Furthermore, ALL employees are kept up to date on our security and privacy practices.
This website may contain links to other sites. This privacy and security statement applies only to information collected by our website. We are not responsible for the privacy and security practices and policies of these third parties.
NOTIFICATION OF CHANGES
From time to time we may change our privacy policies. We will post changes on our website so our customers are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.
If you have additional questions or would like to access, update or correct inaccuracies in your personal information please contact us.
Deleting Your Data
Your data is safe with us but in case you decide to delete all your data go to your account and click the "Delete my data" button.