FAQs

Need a helping hand finding that perfect piece of art? FEIART is here to help. Just drop us an email and let us know what you’re looking for: an impressionist painting? A piece of eye-catching street art? Whatever your requirements, our extensive art collection has something for you, and we’ll be more than happy to assist you in finding it.

Our sophisticated categorisation engine makes searching for your favourite artwork simple. Refine your search by artist, medium, movement or the content of the art, such as landscapes, portraits, abstract shapes or street art. Our ‘Find Similar’ feature also gives you helpful suggestions on art you might like based on your selection. If you still can’t find what you’re looking for, don’t hesitate to get in touch with our team for curated suggestions of artwork to suit your preferences.

Although the signature won’t be displayed on the online image shown on our gallery, rest assured that the artist’s distinct mark will feature somewhere on the physical copy, be it beneath the piece or on the reverse of the print. If it isn’t, this is likely due to the artist’s own preferences - nevertheless, you will still receive a Certificate of Authenticity alongside the art which will feature a signature from the artist.

Found something you love? For select works, you can purchase a piece of art instantaneously by clicking ‘Buy Now’. Just like all online purchases, you simply have to enter your card details, billing and shipping address and complete the transaction. We will confirm your order within 72 hours. Once the funds have been released, your artwork will be sent to your chosen location.

FEIART also allows users to make offers and negotiate the purchasing price on select works. With secure payment and quick responses, this option is ideal for interior designers on a budget.

Each artwork listing will come with a button that prompts you to “Make an Offer.” This will take you to an offer form, where you will be able to enter your suggested price and your shipping address. Click “Continue” to see the final price including the shipping rates and any tax or duty fees. If you’re happy to proceed, enter your card details and hit “Submit the Offer”. Only once the offer has been accepted will your card be charged.

Once the offer has been submitted, you can expect a period of between 3-5 days for a response. If you have waited longer than 5 working days and still haven’t heard back, get in touch with our team and we will look into it immediately.

FEIART accepts the following payment options for buyers:

If your offer is declined, don’t lose hope - the artwork can still be yours at the full purchasing price. If the purchase price is outside of your budget, our curatorial team will be an email away to help you find similar artwork that falls within your ideal price range.

Once a purchase has been made and the transaction has been successful, the artist will send the artwork to your specified destination. Since each item is shipped independently from the artist, the way that their work is packaged up will vary. Generally, you can expect your artwork to be shipped in a protective cardboard tube (for prints), in a crate with plenty of protective wrapping or in a cardboard box that has been filled with bubble wrap to cushion the item in transit.

Depending on your location and that of the artist, it may be possible to collect your art in person. During COVID-19 restrictions, this option is temporarily unavailable, but please keep an eye out for updates on our websites relating to in-person collection.